Submit a request – OpenSea Help Center

My Account
Wallet and Transaction Issues
Buying and Selling NFTs
Developer Help
Report a Bug or Error Message
Report Fraudulent Activity
Join our Community on Twitter and Discord

Your email address

How can we help you today?(optional)

I need developer help(optional)

My Account has an issue(optional)

I need help getting started(optional)

Report a Bug or Error Message(optional)

Did you intend to transfer this NFT?

When did your receive this email?(optional)

Please provide both the time and date. Example: 09/12/2022, 09:00AM

Please provide links to the items that were flagged as stolen

Please provide the wallet address that your NFT was transferred to(optional)

Optional

What error message are you seeing?(optional)

What's the Error ID?(optional)

I am having a login issues(optional)

Locked account issue(optional)

I am having a collection or NFT display issues(optional)

I am having a wallet and transaction issue(optional)

I am having an issue connecting and using wallets(optional)

How are you trying to fund your wallet?(optional)

I need help converting my currency(optional)

What blockchain did you purchase your NFT on?(optional)

I am having payment issues(optional)

I have an issue buying and selling NFTs(optional)

What type of fee can we help with?(optional)

How can we help with selling your NFTs?(optional)

I am having an issue creating a listing(optional)

Report Fraudulent Activity(optional)

I have an issue editing a listing(optional)

Someone is using my images without permission(optional)

Transaction Hash

What is the status of your transaction?(optional)

What's your wallet ID?(optional)

Who is your wallet provider?(optional)

Where are you seeing this issue?(optional)

When does the error appear?(optional)

Which browser do you use?(optional)

What is your browser's version?(optional)

Do you have an iOS or Android device?(optional)

What is your app's version?(optional)

What username are you attempting to use?(optional)

Where do you believe you were scammed?(optional)

What's your wallet provider?(optional)

Link to item

Enter the URL of the relevant item on OpenSea (ie: opensea.io/assets/(contractAddress)/(tokenID)

Please provide a link to each item that was taken.(optional)

Please provide a link to where this occurred.(optional)

If applicable, please provide the first wallet address your stolen NFT(s) were transferred to.(optional)

What is the URL of the fake collection on OpenSea?(optional)

What is the legitimate collection on OpenSea?(optional)

What is the URL of the link to the explicit content?(optional)

Where did you receive this phishing attempt?(optional)

What wallet ID do you want to change ownership to?(optional)

Subject

Description

In order to best help, please enter as many details as you can. This should include troubleshooting steps you've already taken, as well as screenshots of any error messages.

Attachments(optional)

Add file or drop files here

Select a topic

Resources

Company