Most of us who have spent some time on the internet have encountered spam and scams, which can have real financial and security impacts. At OpenSea, we believe that our role in minimizing spam and scams on our platform is critical to building user trust and creating a marketplace that is safe and welcoming.
We do this by delisting NFTs or collections that are spammy or scammy from being displayed on OpenSea, rendering them invisible to users on our site. It’s important to keep in mind that delisted items still exist in the blockchain and in individual owners’ wallets, but they can’t be bought, sold, or seen using our site.
Find our spam and scam policies below. Because spam and scam tactics can evolve quickly, these policies are broad and enable us to moderate in response to emerging trends.
Spam Policy
Spam can be annoying to receive. OpenSea defines it as unsolicited content that is widely distributed for a commercial, promotional, or abusive purpose.
Unsolicited means that the user hasn’t shown a desire to interact with the creator or NFT collection
An example of unsolicited content includes indiscriminately sending out airdrops to other users’ wallets that they have not opted into
Widely distributed means sending one NFT (or a set of NFTs in a collection) to many users, or many NFTs to the same user
Commercial/promotional purpose means that the NFT resembles an advertisement, promoting a brand or containing a call to action that benefits the creator or collection
Abusive/Malicious purpose means something that could harm other users, including malicious links or hateful content (i.e. pornography or graphic imagery)
If we think a transferred NFT is likely to be spam, it may appear in users’ hidden tab until a member of our User Safety team can review it and delist it. Learn more about the hidden tab in our Help Center guide.
Scam Policy
Spam is often a distribution channel for scams. We define scams as an effort to deceive a user into taking an action that would lead to an unintended result.
Deception means that another user is tricked into thinking that the link, NFT, or collection is legitimate – for example, by impersonating a notable NFT collection
Taking an action means calling the user to do something, such as connecting their wallet or clicking a phishing link
Unintended results from a scam include anything that most users would avoid, such as a drained wallet, installed malware, etc.
How can I make a report or connect with Support?
OpenSea is committed to fostering a safe, respectful environment for all users. Your participation is invaluable to helping maintain a marketplace that minimizes the spread of spam and scams.
If you think an NFT collection is spam or a scam, you can report it by clicking on the three-dot menu on an item or collection page and selecting Report. Our User Safety team will review your report.
Thank you for your help and for being a part of OpenSea!
If you believe your NFT or collection may have been delisted by mistake, please reach out to our support team at support.opensea.io. Be sure to provide the link to your collection, or the contract address, and your wallet address. We’ll be happy to review.